Dynamics 365 for Field Service

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Dynamics 365 for Field Service


Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences. Annual commitment required.

SKU: 5eb287f2-f34f-4bc8-a8b0-c2e9b23f7430 Categories: ,


Drive operational efficiency with IoT
Enhance your service experience by proactively detecting, troubleshooting, and resolving issues so a technician is dispatched only when necessary.

Optimize your resources
Automate and improve scheduling to dispatch the right technician and get the most value out of your resources.

Make technicians more effective
Empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust.

Engage your customers
Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step.

Innovate with an adaptable platform
Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services you already use.

Modernize field service with mixed reality
Troubleshoot issues in context and enable technicians with heads-up, hands-free video calling and mixed reality annotations on Microsoft HoloLens.

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