Dynamics 365 Customer Engagement

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Dynamics 365 Customer Engagement


Microsoft Dynamics 365 Customer Engagement (CE) is a leading cloud-based customer relationship management (CRM) business solution that can help you drive sales productivity and improve the value of your marketing efforts through social insights, business intelligence, and campaign management. Annual commitment required.

SKU: bb30b486-53be-4ecf-bb85-6f50979f0579 Categories: ,


  • Unlimited named users
  • Case management
  • Knowledge management
  • Mobile
  • Portal
  • Customization
  • Unified service desk
  • Embedded intelligence
  • Service gamification
  • Leads (creation only)
  • Microsoft PowerApps Plan 2
  • Microsoft PowerBI
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